Terms of Service

Terms of Service

Welcome to ORUX, the luxury watch retailer. These Terms of Service ("Terms") govern your use of our website located at [ https://orux.co.uk/ ] and any services provided through it. By accessing or using the Site, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the Site.

1. Acceptance of Terms
By using this website, you agree to these Terms of Service, as well as our Privacy Policy, which is incorporated into these Terms by reference. We may update these Terms from time to time, and your continued use of the Site will constitute your acceptance of those changes.

2. Eligibility
To use this Site, you must be at least 18 years of age and capable of entering into a legally binding contract.

3. Product Information & Availability
We make every effort to ensure that all product descriptions, prices, and availability are accurate. However, we do not guarantee that the information is always up-to-date or error-free. If a product is not available or there is a pricing error, we reserve the right to cancel your order and notify you promptly.

4. Ordering and Payments
When placing an order through our Site, you agree to provide accurate, current, and complete information. You also agree to pay for any orders placed, including any applicable taxes and shipping fees. We accept various payment methods, including credit cards and PayPal. Your order will be processed once payment is confirmed.

5. Shipping & Delivery
We offer shipping within the UK and internationally. Shipping charges will be calculated during checkout based on your location and selected shipping method. While we aim to deliver your items within the estimated time frame, we are not responsible for delays due to circumstances beyond our control.

6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return or exchange items in accordance with our return policy. Returns must be made within 14 days of receiving your order, and items must be in their original condition with all packaging intact.

7. Warranty & Repairs
ORUX watches come with a 12 months warranty covering manufacturing defects. The warranty does not cover damage caused by misuse, accidents, or wear and tear. For repairs or warranty claims, please contact our customer service team.

8. Intellectual Property
All content on the Site, including logos, images, text, videos, and product designs, is the intellectual property of ORUX or its licensors. You may not reproduce, distribute, or use any content from the Site without our prior written consent.

9. User Conduct
You agree not to use the Site for any unlawful or prohibited purpose. You are responsible for maintaining the confidentiality of your account and for any activity under your account.

10. Privacy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Site, you consent to our collection and use of your information as described in the Privacy Policy.

11. Limitation of Liability
To the fullest extent permitted by law, ORUX is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through the Site. Our liability is limited to the total amount paid for the product in question.

12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from or related to these Terms will be resolved in the courts of England and Wales.

13. Changes to Terms
We reserve the right to amend or update these Terms at any time. We will notify users of significant changes by posting the revised Terms on this page. Please review these Terms regularly to stay informed of any updates.